American multinational company that develops and markets CAE/multiphysics engineering simulation software
Apply advanced engineering expertise and knowledge of optics to provide the highest level of technical support to customers and channel partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
Own the customer problems, and proactively engage with selected accounts to provide comprehensive solutions. Work independently and contribute to all technical activities throughout the sales opportunity lifecycle, interact with customers to understand their business needs, product design needs and engineering design workflows and articulate value proposition.
Instruct introductory, intermediate and/or advanced training classes. Scope and deliver professional services for projects which might include collaborative work with other field engineers in the same or different disciplines.
Gather customer requirements and trends to support the improvement of software and collaborate with the product development teams to translate customer requirements into new product capabilities. Test new releases on industrial problems.
Participates in internal corporate initiatives to share knowledge and to create best practices, inside the discipline and cross-disciplines.
Develop simulation best practices, solutions, FAQs for knowledge base
Bachelors, Masters or PhD in Physical/Optical Engineering or related field.
Strong knowledge on optical design for automotive exterior and interior lighting or automotive camera sensor-related applications
Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to a variety of audiences.
Demonstrated skills in writing and presenting in English.
Ability to travel up to 30% of time.
【FOR FURTHER INFORMATION】
Contact NAME: Francesco Caggiati
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