About the company
Join a technology-focused organisation that helps people protect, connect with and make the most of the devices and services they rely on every day. With an international outlook and a strong focus on customer experience, the company combines commercial expertise, practical problem-solving and responsive support.
This is an environment suited to people who are adaptable, collaborative and motivated by delivering positive outcomes. Employees are encouraged to take ownership, build trusted relationships and contribute to continuous improvement. With a hybrid working approach and a permanent position in Tokyo, the role offers the opportunity to develop within a dynamic, customer-centred business operating across markets.
What the job entails
As a Sales Float, you will provide flexible sales support across the business, helping teams maintain strong customer engagement and achieve commercial objectives. You will adapt quickly to changing priorities, support sales activity where needed and ensure that customers receive a consistent, professional experience.
Your responsibilities will include engaging with customers, understanding their needs, presenting relevant products or services and supporting the successful completion of sales. You will work closely with colleagues to respond to demand, cover operational requirements and maintain high standards of service. The role will also involve keeping accurate records, following established processes and sharing customer or market insight with the wider team.
This is an excellent opportunity for an adaptable sales professional who enjoys variety, works well with others and is motivated by achieving results in a fast-moving environment.
Key requirements
Experience in sales, customer service, account support or a similarly customer-facing role.
Strong communication and interpersonal skills, with the ability to build rapport quickly.
A customer-focused approach and the ability to understand needs before recommending appropriate solutions.
Confidence presenting products or services and responding professionally to questions or objections.
Flexibility to support different sales activities, teams or priorities as business needs change.
A proactive, reliable and organised approach to work.
The ability to work independently while contributing effectively to a collaborative team.
Comfortable working in a hybrid environment and using standard digital communication and sales tools.
Strong attention to detail when recording customer information and following internal processes.
A results-oriented mindset, with the resilience and motivation to work towards sales and service objectives.
Professional fluency in English and Japanese.