About the company
Our client is a globally recognised manufacturer of innovative lighting solutions for residential and architectural environments. Combining refined design, technical expertise and high-quality products, the company has built a strong international reputation through its commitment to research, innovation and creative collaboration.
The organisation values design excellence, entrepreneurial thinking and close relationships with customers, partners and design professionals. Its culture is energetic, hands-on and collaborative, offering employees the opportunity to work in a focused local team while engaging with international stakeholders. This is an attractive opportunity for someone who is passionate about interior design and wants to contribute directly to the growth and representation of a respected global brand in Japan.
What the job entails
As Sales Representative, you will be responsible for developing sales and strengthening customer relationships across the Japanese market. Reporting to the Sales Manager, you will take a proactive, target-driven approach to identifying opportunities, managing accounts and supporting the company’s commercial growth.
Your responsibilities will include working with distributors and retail partners, overseeing shop and product displays, managing orders and coordinating customer requirements through to fulfilment. You will collaborate closely with customer service, quality assurance, quality control and warehousing teams, as well as overseas stakeholders, to ensure a seamless customer experience and consistent brand presentation.
This is a hands-on role within a small organisation, requiring energy, resilience and a strong sense of accountability. You will also support project coordination and respond professionally to customer concerns and complaints.
Key requirements
At least five years’ sales experience, ideally within interior design, lighting manufacturing or a related design-led sector.
Fluent Japanese and business-level English communication skills.
Proven B2C sales experience, including working with distributors, retailers or other commercial partners.
Experience in account management and shop or showroom management.
Experience managing shop displays and maintaining a consistent premium brand image.
Experience with order management; project management experience would be advantageous.
A technical understanding of lighting devices or lighting systems would be beneficial.
A proactive “hunter” sales mentality, with a demonstrated ability to identify and pursue new business opportunities.
An entrepreneurial, hands-on approach and the flexibility to take ownership in a small organisation.
Strong accountability for achieving sales targets and delivering commercial results.
Resilience and professionalism when handling customer complaints or challenging situations.
Excellent coordination and communication skills when working with local teams and overseas stakeholders.
A genuine and demonstrable interest in interior design.
An energetic, highly motivated and collaborative approach to teamwork.