Job Title
Store Manager
Location
Tokyo, Osaka, or another location designated by the company
Company Overview
A globally recognized denim and fashion brand is seeking a Store Manager to lead store operations and drive business performance.The brand is known for its craftsmanship heritage and iconic design, with a strong following among fashion enthusiasts worldwide.
Position Overview
The Store Manager is responsible for overseeing overall store operations, including sales performance, team management, customer experience, and operational excellence.This role serves as a key representative of the brand at the store level, focusing on team development, service quality, and sustainable sales growth.
Key Responsibilities
Develop and execute strategies to achieve store sales targets and KPIs.
Analyze daily, weekly, and monthly sales performance and create action plans.
Support recruitment, training, evaluation, and feedback processes for store staff.
Manage team motivation and foster a positive working environment.
Prepare staff schedules, manage attendance, and optimize staffing allocation.
Lead customer service, VIP client management, and CRM/clienteling activities.
Oversee inventory control, stock management, stocktaking, and loss prevention.
Maintain brand image and store standards in accordance with VMD guidelines.
Plan and execute store events, campaigns, and promotional activities.
Collaborate with Head Office and cross-functional teams including Retail, Merchandising, Marketing, and Human Resources.
Ensure compliance with company policies, operational procedures, and health and safety standards.
Identify store challenges, recommend improvements, and oversee implementation.
Requirements
Experience as a Store Manager or Assistant Store Manager within apparel or fashion retail.
Experience managing sales performance, KPIs, and store teams.
Practical experience in team development, performance management, and employee feedback.
Knowledge of inventory control, visual merchandising, and store operations.
Basic PC proficiency and reporting skills.
Ability to understand brand direction and execute it effectively at the store level.
Preferred Qualifications
Store management experience within luxury, designer, or select-shop retail environments.
Experience managing stores with a high volume of international customers.
English and/or Chinese communication skills.
Experience supporting new store openings, store renewals, or event operations.
Experience supporting multiple stores or area-level retail operations.
Ideal Candidate Profile
Focuses on both sales achievement and brand value enhancement.
Demonstrates strong leadership and team development capabilities.
Effectively balances sales performance, customer experience, staff management, and product presentation.
Takes ownership and proactively addresses challenges.
Communicates effectively with Head Office and cross-functional stakeholders.