About the Company
Our client is a global life sciences organization that supports scientific research through innovative products, expertise, and solutions for the biotechnology and research communities. With an international outlook and a strong commitment to scientific progress, the company offers employees the opportunity to work at the intersection of science, customer partnership, and commercial growth.
The organization values collaboration, integrity, customer focus, and continuous learning. Employees are encouraged to build trusted relationships, share expertise across teams, and contribute to meaningful outcomes for researchers and institutions. This is an attractive opportunity for a commercially minded professional seeking a role with international exposure, significant customer impact, and the chance to help shape growth within Japan’s research and biotechnology markets.
What the Job Entails
As Strategic Account Manager, you will be responsible for developing and expanding relationships with key customers across the Osaka market. Based in Tokyo, you will partner with research organizations, biotechnology companies, and other strategic accounts to understand their priorities and connect them with solutions that support their scientific objectives.
You will manage the full account relationship, from identifying opportunities and building engagement plans to coordinating internal resources and driving sustainable revenue growth. The role requires a consultative approach, combining strong commercial judgment with the ability to understand complex customer needs and communicate effectively with scientific and business stakeholders.
Working closely with sales, technical, marketing, and customer-support colleagues, you will strengthen existing partnerships, develop new opportunities, and contribute market insight to the broader Japan business. Success will require initiative, strategic thinking, and a consistent focus on delivering value to customers.
Key Requirements
Proven experience in strategic account management, consultative sales, business development, or a related commercial role within the life sciences, biotechnology, diagnostics, or research sectors.
Strong understanding of customer needs within academic, pharmaceutical, biotechnology, or other scientific research environments.
Demonstrated ability to build and maintain trusted relationships with senior customers and multiple stakeholders.
Experience developing account plans, identifying growth opportunities, managing sales pipelines, and delivering commercial results.
Ability to translate complex scientific or technical information into clear, compelling customer value propositions.
Strong negotiation, presentation, communication, and stakeholder-management skills.
Commercially minded, analytical, and capable of using market and customer insight to prioritize activity.
Collaborative approach and the ability to work effectively with cross-functional and international teams.
Self-motivated, organized, and comfortable managing priorities independently across a broad territory.
Professional fluency in English and Japanese, with the ability to engage confidently with customers and colleagues in both languages.
Willingness to travel as needed to support strategic customers in Osaka and across Japan.