DevOps Engineer

Location Tokyo
Job type Permanent
Salary Flexible salary
Reference 33232

 【COMPANY OVERVIEW】

Top developer tool with HQ in the United States.

【WHY YOU SHOULD APPLY】

  • Utilize your DevOps skills in global leader of CI/CD tool

  • Flex time, work from home and other competitive benefits

  • International team members

  • Great opportunities for career growth and promotion

【JOB RESPONSIBILITIES】

  • Help customers setup product, and if needed, on their own private cloud or any other custom setup necessary

  • Partner with your Customer Success team for product on-boarding and to support our customers, and act as technical point of contact

  • Solve customer technical problems and answer customer inquiries

  • Provide customer feedback to internal teams to facilitate product improvement

  • Code and commit relevant upgrades and changes as necessary

  • Work closely with the Product and Engineering teams to improve the customer experience

【REQUIREMENTS】

  • Native or close-to-native Japanese

  • 3+ years of technical product support, engineering, or experience deploying software

  • Experience with customer tech support (such as debugging)

  • Ability to tie business problems with technical solutions and understand value of technical proposals

  • Capacity to quickly absorb new concepts and technologies

  • Some knowledge with Git, Github, Unix/Linux

  • You’ve developed and maintained an app or two in a high-level programming language

  • General infrastructure knowledge (including network and security)

  • Exceptional communication and people skills

  • Near-native or native proficiency in written and oral communication in Japanese

【GOOD TO HAVE】

  • Experience with CI/CD

  • Ability to handle networking issues

  • Understanding of Docker or Linux containers

  • Experience with popular web app frameworks and/or mobile app development

  • Knowledge of Go and Clojure

  • Experience with major cloud services such as AWS, GCP, Azure

  • Management of autoscaling technologies

  • Familiarity deploying and debugging distributed systems

  • Good written and oral communication in English