Position: Field Application Scientist – Diagnostics & Genomics
Company: Confidential Global Life Sciences Company
Location: Japan
Employment Type: Full-time
Overview
A global life sciences organization is seeking a Field Application Scientist to support its diagnostics and genomics business across Japan and the wider APAC region. The company develops advanced technologies that contribute to healthcare innovation, scientific research, diagnostics, and therapeutic development.
This role sits within the commercial organization and combines technical expertise with customer-facing responsibilities, supporting both business growth and customer success.
Position Summary
The Field Application Scientist will provide technical and commercial support across a portfolio of genomics and diagnostic solutions. Working closely with sales and marketing teams, the role focuses on customer engagement, application support, product adoption, and market development.
Key Responsibilities
Customer & Commercial Support
Partner with sales and marketing teams to support customer needs and business growth
Provide product expertise throughout the sales process
Identify and develop new business opportunities within target markets
Customer Relationship Management
Build and maintain long-term relationships with customers and research partners
Support design-in activities by understanding customer applications and recommending solutions
Manage sales opportunities and customer interactions through CRM systems
Scientific & Technical Engagement
Conduct product demonstrations, seminars, workshops, and training sessions
Engage with researchers and scientific communities at conferences and industry events
Support applications related to genomics and single-cell technologies
Marketing & Market Development
Contribute to localized marketing content and educational materials
Support webinars, campaigns, and demand generation activities
Share customer feedback and market insights with regional and global stakeholders
Cross-functional Collaboration
Collaborate with sales, applications, marketing, and support teams
Ensure a seamless customer experience across pre-sales and post-sales activities
Participate in regional APAC initiatives and projects as required
Qualifications
Required
Minimum 3 years of hands-on experience in life sciences research
Strong communication skills in English within regional or global environments
Ability to work collaboratively across technical and commercial teams
Preferred
Experience with single-cell analysis or next-generation sequencing (NGS) technologies
Familiarity with CRM platforms such as Salesforce
Customer-facing or field application support experience within life sciences or diagnostics industries
Working Environment
Regional APAC-focused commercial and scientific environment
Cross-functional collaboration with international teams
Occasional regional travel may be required
Career Path
Opportunities to expand into senior application scientist or regional specialist roles
Exposure to advanced genomics and diagnostics technologies
Potential progression into commercial, product management, or scientific leadership positions