Position: Sales Operations Coordinator
Company: Global Fashion / Retail Company
Location: Japan
Employment Type: Full-time / Contract
Overview
A global fashion and retail organization is seeking a Sales Operations Coordinator to support day-to-day business operations across sales, inventory, and product-related functions. This role plays a key part in ensuring smooth coordination between internal departments, stores, and external partners.
Position Summary
This position is responsible for managing sales data, supporting product logistics and inventory control, and coordinating with multiple departments. The role also includes seasonal support for buying activities, product presentations, and in-season operational tasks.
Key Responsibilities
Sales Data & Reporting
Manage sales data and prepare regular sales reports
Support analysis to assist business decision-making
Logistics & Inventory Management
Handle product shipment operations and stock control
Maintain accurate inventory records and ensure availability
Communication & Customer Support
Communicate with stores and business partners
Handle phone inquiries related to product orders, repairs, and general questions
Respond to inquiries from customers, media, and external vendors
Cross-functional Collaboration
Work closely with internal departments such as Retail Operations, Marketing, CI, and Visual Merchandising
Support coordination across teams to ensure smooth operations
Expense Management
Process invoices and manage expense-related transactions
Handle internal cost allocation and expense tracking
Product Presentation (Bi-Annual)
Support setup and operations for product briefings (twice per year)
Arrange sample loans from showroom
Prepare presentation materials and documentation
Seasonal Materials Management
Create product master data and maintain product databases
Distribute product-related data to stores
Buying Support
Assist with seasonal buying activities (FW/SS)
Collect product information from global HQ and support sales analysis
Prepare materials and input order data
In-Season Operations
Prepare and distribute sales lists
Manage price revision lists and coordinate new pricing tags
Support inventory checks and stock organization at office locations
Qualifications
Required
Strong organizational and multitasking skills
Ability to handle data accurately and efficiently
Good communication skills for internal and external coordination
Basic PC skills (Excel, data management, reporting)
Preferred
Experience in retail, fashion, or consumer goods industry
Experience in sales operations, logistics, or merchandising support
Familiarity with inventory management and reporting systems