Position: Inside Service Sales
Company: Global Life Sciences Company
Location: Japan
Employment Type: Full-time
Overview
A global life sciences organization, part of a larger international group focused on continuous improvement and innovation, is seeking an Inside Service Sales professional. The company supports customers across healthcare and research fields, including biologics, vaccines, and advanced therapies.
This role offers the opportunity to contribute to advancements in human health by supporting customers engaged in critical scientific work, within a collaborative and inclusive environment.
Position Summary
The Inside Service Sales role is responsible for driving growth in the service business, focusing on service contract renewals and parts sales. The position collaborates closely with internal teams and external partners to support service-related commercial activities.
Key Responsibilities
Service Contract Management
Proactively manage service contract renewals to achieve high renewal rates
Maintain timely communication with customers and partners
Sales & Quotation Support
Prepare and issue service-related quotations
Follow up with customers to secure orders
Order & Process Coordination
Manage contract orders in coordination with service delivery teams
Sales Support & Analysis
Support field sales teams through data analysis
Prepare customer-facing materials and insights
Qualifications
Required
Minimum 2 years of sales experience (any industry)
Basic English proficiency (reading and writing)
Strong communication skills and ability to collaborate effectively
Preferred
Experience working in regulated environments (e.g., GMP-related)
Familiarity with CRM tools (e.g., Salesforce)
Academic background in a scientific field