Operations Specialist

Location Tokyo
Discipline Supply Chain & Procurement
Job type Permanent
Salary Negotiable
Reference 58121

Position: Operations Specialist (Japan)

Function: Supply Chain
Employment Type: Full-time, Permanent
Location: Japan

Role Overview

This position sits within the supply chain function of a global, grower-backed food company specializing in fresh produce. The organization is known for delivering premium-quality products through a highly coordinated, end-to-end supply chain.

Operating in a seasonal and perishable goods environment, this role is responsible for ensuring smooth daily operations and maintaining accuracy across logistics, financial processes, and internal systems. The position plays a key role in supporting operational reliability, compliance, and data integrity across the Japan business.

Key Responsibilities
Logistics & Documentation
  • Manage shipment documentation and confirm goods receipt

  • Coordinate with customs brokers and support import/export compliance processes

  • Handle ad-hoc and sample shipments as needed

  • Ensure accuracy of shipment data within ERP systems

Inventory & Data Management
  • Perform regular inventory reconciliation between warehouse partners and internal systems

  • Validate repacking outputs and outbound shipment data

  • Maintain accurate master data records

  • Monitor daily stock movement and loss, ensuring correct system updates

Financial & Administrative Support
  • Process purchase orders and invoices

  • Track operational budgets and support cost monitoring

  • Assist with financial reporting related to supply chain activities

Compliance & Operations Administration
  • Coordinate vendor onboarding and external partner management

  • Oversee procurement of office and operational supplies

  • Maintain asset records and support regulatory documentation

  • Assist with product quality-related documentation and testing coordination

Project & Seasonal Support
  • Support supply chain initiatives such as packaging trials

  • Provide operational support during peak seasonal periods

Qualifications
  • Bachelor’s degree in Business, Supply Chain, Logistics, or a related field preferred

  • 3–5 years of experience in supply chain operations, logistics, or operational support

  • Experience handling imported goods within Japan is an advantage

  • Business-level English proficiency preferred

Technical Skills & Competencies
  • Understanding of logistics processes, inventory control, and supply chain operations

  • Experience using ERP systems (e.g., SAP or equivalent)

  • Strong data reconciliation and analysis skills

  • Experience with purchase order and invoicing workflows

  • Detail-oriented with strong problem-solving ability

  • Process-driven with a focus on compliance and accuracy

  • Ability to collaborate across teams including operations, finance, and external partners

Stakeholder Interaction
Internal
  • Supply chain and logistics teams

  • Sales and commercial teams

  • Finance and digital/IT functions

External
  • Third-party logistics providers (3PL)

  • Distributors and wholesalers

  • Transportation and shipping partners

Core Competencies
  • Collaboration: Works effectively across teams and builds strong working relationships

  • Results-Oriented: Focuses on delivering outcomes with accountability

  • Customer Focus: Understands and responds to stakeholder needs

  • Communication: Communicates clearly and effectively with diverse audiences

  • Decision-Making: Uses data and analysis to make informed decisions

Summary

This is an execution-focused role responsible for maintaining operational consistency, financial accuracy, and system integrity. By ensuring strong day-to-day operations, the position enables broader teams to focus on strategic priorities, quality management, and business growth.