About the company
We are a hospitality group with a portfolio of properties in Tokyo, focused on delivering strong commercial performance while maintaining a high standard of guest service. Our mission is to create memorable stays and lasting partnerships through operational excellence, commercial discipline, and attentive service.
We value collaboration across teams, a client-first mindset, and a proactive approach to growth. Our environment is fast-paced, service-driven, and centered on building long-term relationships with corporate, travel, and event partners.
What the job entails
The Sales Manager is responsible for driving revenue growth across multiple hotel properties by developing, managing, and expanding business with corporate, MICE, and travel trade clients. This role plays a key part in generating room and event business, strengthening market presence, and supporting both individual and team sales targets.
You will manage key accounts, identify new opportunities, and convert leads through regular sales calls, site inspections, client entertainment, proposals, and contract negotiations. The role also requires close collaboration with marketing, revenue, and operations teams to ensure a coordinated approach to client satisfaction and brand positioning. In addition, you will maintain accurate CRM records, prepare performance reports, participate in trade shows and networking events, and monitor market trends, competitor activity, and customer feedback to refine sales strategy.
Key requirements / What we look for
Proven ability to build relationships, negotiate contracts, and close business
Strong communication, presentation, and client-facing skills
Experience using CRM systems and preparing sales reports
Business-level English and Japanese