Senior Project Manager

勤務地 東京都
業界・業種 マーケティング
契約タイプ Permanent
給料 800~1000万円
参照番号 39653


An exciting opportunity for an experienced Senior Project Manager to join a leading marketing agency as we continue on a journey of growth with one of the top global sports brands. Our client, a renowned electronics manufacturer, is expanding in the ever-evolving retail landscape, and they've entrusted us to support and enhance their in-store execution.


As Senior Project Manager you will possess extensive expertise in managing complex in-store fit-outs. Plus, prior experience in fit-outs, layout planning, and a deep technical understanding of intricate fixtures, fittings, and equipment are essential. You should be adept at handling large-scale projects for multiple store openings with varying lead times. Your responsibilities will encompass receiving project briefings, managing day-to-day communications, providing quotations, and overseeing the complex execution. Your role will involve a blend of project work, collaboration with clients, internal teams, and occasional on-site presence during installations. This presents an excellent opportunity for an experienced individual to contribute to the development of stores for a top-tier sports fashion brand.


[Key Responsibilities]

  • Cultivate strong, lasting relationships with clients.

  • Take the lead in coordinating in-store fit-out deliveries, serving as the primary client contact day-to-day, overseeing the project from layout creation right through to installation.

  • Collaborate closely with your Account Manager/Account Director to extract comprehensive client briefs.

  • Create meticulous specifications for both internal and external clients, drawing from your client insights.

  • Elevate customer service standards for all stakeholders, both within the organization and externally.

  • Ensure precise, on-time delivery of in-store fit-out projects by monitoring their progress closely.

  • Leverage your comprehensive knowledge of HH’s diverse service offerings to provide clients with tailored digital solutions that enhance their in-store fit-outs.

  • Drive innovation by implementing new methods and procedures when necessary.

  • Collaborate as part of a cohesive team to meet contractual obligations, craft compelling presentations, and manage essential account administration and reporting.

  • Collaborate with Account Directors and Account Managers to identify and nurture new business opportunities, contributing to our continuous growth


[Knowledge, skills and experience]

  • Native/Fluent Japanese and Fluent English

  • 5-7 years experience of managing marketing campaigns for in-store activation;

  • Experience in trouble shooting unexpected project issues and implementing preventative measures is preferred;

  • Experience in liaising directly with clients and advising on campaign print/digital solutions is preferred;

  • Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators);

  • A great project/program manager, able to manage multiple projects simultaneously

  • Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations;

  • Knowledge of Microsoft office and Google Apps is preferred but not essential.