【COMPANY OVERVIEW】
Italian luxury fashion brand
【JOB RESPONSIBILITIES】
Support and conduct maintenance of POS, inventory management, accounting systems, security camera systems, etc. in stores, offices, warehouses, etc. (On-site support and nighttime work required depending on the situation)
Support and conduct maintenance of hardware and network for stores, offices and warehouses (On-site support and nighttime work required depending on the situation)
Manage open ticket using ticket system
Support IT related projects (Planning to replace the current POS system and implement new CRM system in Feb 2024)
Escalate to external vendors and global members
Support POP-UP events and other events
Create and update IT related manuals
【REQUIREMENTS】
Strong communication skills
Experiences in the retail industry
Experiences in in-house IT or help desk
Business-level Japanese & daily conversation/literacy-level English
Troubleshooting ability
【FOR FURTHER INFORMATION】
Contact NAME: Xavier Barthelet
Email: xavier.barthelet@cornerstone.jp