【Business Overview】
In today’s business environment, leveraging cutting-edge technologies such as SaaS has become essential for improving organizational productivity. However, the rapid spread of SaaS has brought challenges such as information leaks and complex operational management.
This company offers a cloud security service that comprehensively addresses these issues and supports businesses in using cloud services safely and conveniently. This subscription-based cloud service maintains a churn rate of under 1%, significantly lower than the industry average, and is trusted by numerous organizations, including publicly listed companies. Moving forward, they aim to expand their customer base and services by actively growing their team.
【Job Description】
As a Pre-Sales Engineer, you will support both sales and implementation from a technical standpoint. Your role involves maximizing product value from the customer’s perspective and contributing to business and organizational growth.
Main Tasks (Cloud Security Service):
Technical support during sales meetings (proposal support, Q&A, technical research, etc.)
Knowledge sharing within the company (internal technical sessions, Q&A support)
External technical dissemination (tech seminars, etc.)
Launching new services (internal and external communications, testing, documentation)
You may also support a managed email delivery platform, assisting with everything from technical proposals to onboarding.
Main Tasks (Email Delivery Service):
Sales and proposal preparation
Technical Q&A with customers
Onboarding (setup, SPF/DKIM, integration support, etc.)
Process improvement (materials, documentation, internal knowledge base)
Marketing support (case studies, blogs, etc.)
Depending on your experience and interests, you may be assigned to one or both services.
【Organization/Team】
While the client base consists primarily of Japanese companies, the organization actively hires international talent. English is used as the company’s official language, and daily operations involve both English and Japanese.
【Appeal of the Role】
Work on technical proposals involving integration with multiple external SaaS services
Collaborate with IT departments and act as a product expert
Be involved in new service delivery and contribute directly to revenue
Participate in scalable, efficient operations with a business mindset
【Career Path】
The onboarding period is 3–6 months. After that, you’ll be expected to contribute to cross-functional projects. Career development is self-driven, with a skill-based grade system rather than fixed titles.
Employees can apply for promotions at their discretion. Management positions are based on aspirations, performance, and organizational needs.
【Requirements – Must Have】
Native or business-level Japanese
Plus one of the following:2+ years of proposal-based SaaS sales experience
2+ years in SaaS/IT implementation or pre-sales roles
【Requirements – Nice to Have】
TOEIC 600+
Experience leading process improvements across teams
Background in system engineering (requirements, design, or development)
Knowledge of infrastructure (networks, middleware)
Experience as a product manager, IT consultant, or in business planning
People management experience
【Ideal Candidate】
Aligns with company values and culture
Comfortable using English in a business setting
Strong analytical and problem-solving skills
Can lead without authority and collaborate across teams
Adaptable and open to change
Excellent communication and negotiation skills
【Employment Details】
Employment Type:
Full-time
Work Location:
Tokyo (HQ), Nagoya, Osaka
(*Note: Tokyo HQ scheduled to move to Shinjuku in April 2027)
Working Hours:
10:00–19:00 (flextime, 1-hour break, core time: 10:00–15:00)
Salary:
Negotiable, based on experience and ability
Approximate range: ¥5.5M–¥9M annually
Sample Salary Examples (Reference Only):
~2 years pre-sales: ¥5.5–6M
~5 years pre-sales + SaaS + TOEIC 700+: ¥6.7–8.6M
With management experience: above ¥9M
Bonuses:
Twice a year (June and December, approx. 2.5 months’ salary total)
Salary Increases:
Once a year (January), plus opportunities upon promotion
Other Allowances:
English allowance: ¥10,000–130,000/month (based on internal criteria)
Attendance bonus: ¥2,000/day for office or client visits