Sales Operations Specialist

契約タイプ Permanent
給料 7000000
参照番号 56554

Position: Sales Operations Specialist

Division: Japan Sales
Location: Japan

Organization Overview

A global technology and telecommunications solutions provider is strengthening its sales operations function to support an expanding sales organization. The Sales Operations Specialist plays a critical role in enabling the sales team to focus on customer engagement and business growth by providing operational, administrative, and analytical support.

This position works closely with internal teams, external partners, and public-sector stakeholders to ensure the smooth execution of sales initiatives, including government-funded R&D projects. The role offers strong exposure to cross-functional collaboration, process improvement, and operational excellence in a fast-paced business environment.

Role Summary

The Sales Operations Specialist is responsible for end-to-end operational and administrative support for sales activities. The primary mission is to deliver accurate, timely, and reliable operational support so sales teams can focus on delivering value to customers.

A key responsibility of this role is supporting government-funded projects from a finance and administrative perspective, ensuring compliance, transparency, and effective project execution.

Key Responsibilities

Government-Funded Project Operations

  • Prepare, manage, and maintain contracts and grant-related documentation

  • Support grant application processes and ongoing project administration

  • Manage project budgets, performance tracking, and financial reporting

  • Monitor project progress and provide status updates

  • Identify and manage financial and operational risks

  • Coordinate with government agencies and internal/external stakeholders

Billing and Accounting Support

  • Prepare, issue, and distribute invoices

  • Monitor payment status and support payment reconciliation

  • Assist with expense reimbursement processes

  • Organize and maintain financial and accounting documentation

Import and Export Administration

  • Prepare and manage trade-related documentation such as invoices and bills of lading

  • Support customs clearance procedures

  • Coordinate with internal teams and external logistics partners

Contract Administration

  • Support contract drafting and content review

  • Manage contract renewals and documentation

Sales Data Management and Analysis

  • Collect, organize, and maintain sales-related data

  • Support data aggregation and reporting using Excel and other tools

General Sales Administration

  • Support quotation preparation

  • Prepare and manage various application and approval documents

  • Handle internal and external inquiries

  • Support meeting coordination and document preparation

Required Qualifications

  • Minimum 3 years of relevant office experience (e.g., sales administration, trade operations, accounting, or similar functions)

  • Experience handling import/export documentation and trade administration

  • Experience with government grants, subsidies, or publicly funded projects (application, management, or documentation)

  • Business-level proficiency in Microsoft Office (Excel, Word, PowerPoint)

  • Strong communication skills for effective coordination with internal and external stakeholders

  • Ability to work independently, identify issues, and propose improvements proactively

  • Flexibility and adaptability in a fast-paced, multitasking environment

  • English proficiency equivalent to TOEIC 600 or above (reading and writing required; speaking ability is an advantage)

Preferred Qualifications

  • Basic accounting knowledge (equivalent to Level 2 bookkeeping certification)

  • Practical experience in billing, payment management, and financial operations

  • Experience providing administrative support for project management

  • Experience analyzing sales or financial data and preparing reports

  • Basic understanding of contracts, legal documentation, and compliance

  • Experience in sales operations or administrative roles within the IT or technology industry

Ideal Candidate Profile

  • Detail-oriented with the ability to balance accuracy and efficiency

  • Collaborative team player who values cooperation and shared success

  • Motivated to continuously learn and develop new skills

  • Strong sense of ownership and responsibility, with the ability to see tasks through to completion

Language Requirements

  • Japanese: Fluent

  • English: Advanced (reading and writing required; speaking skills preferred)