Senior Project Manager – SaaS / Hospitality Technology
Location: Tokyo, Japan (Hybrid / Remote options available)
Employment Type: Full-time
Working Style: Flexible working hours (8-hour workday with a break)
Company Overview
A publicly listed technology company is seeking a Senior Project Manager to join its team in Tokyo. The organization develops software solutions designed to support digital transformation for businesses in the hospitality and accommodation industry.
Operating across multiple markets in the Asia-Pacific region, the company provides a range of cloud-based services that help hospitality operators improve operational efficiency, increase revenue, and enhance guest engagement through integrated digital tools.
Role Overview
As a Senior Project Manager, you will oversee the implementation and adoption of the company’s technology solutions among hospitality clients while also leading strategic internal initiatives. This role requires close collaboration with cross-functional teams and direct communication with senior leadership to ensure projects are delivered successfully and aligned with business objectives.
Key Responsibilities
Project Strategy & Delivery
-
Develop and execute strategies for client-facing implementation projects.
-
Lead major initiatives that support organizational growth and operational improvement.
-
Manage project performance, including KPI monitoring and reporting to senior leadership.
Project Execution
-
Coordinate system implementation and support the rollout of new product features.
-
Identify potential risks early in the project lifecycle and implement mitigation strategies.
-
Ensure projects are delivered according to timelines, scope, and quality standards.
Stakeholder Management
-
Communicate effectively with internal teams, external partners, and senior management.
-
Facilitate collaboration across departments to ensure successful project outcomes.
Candidate Profile
The ideal candidate is a proactive professional who can independently manage projects and drive results in a dynamic environment. They should possess strong analytical and decision-making abilities, excellent communication skills, and the flexibility to adapt to evolving business needs.
Required Qualifications
Experience
-
Minimum of 5 years of project management experience, preferably within IT services, consulting, or technology-related industries.
-
Experience managing software development or system implementation projects.
Skills
-
Strong project management and stakeholder coordination capabilities.
-
Excellent documentation, problem-solving, and analytical skills.
-
Solid understanding of IT systems and ability to propose solutions from a comprehensive perspective.
-
Strategic thinking combined with strong execution ability.
Education & Language
-
Bachelor’s degree or equivalent.
-
Conversational-level English proficiency.
Technical Skills
-
Advanced use of productivity tools such as Word, Excel, and PowerPoint.
-
Experience with project management platforms.
-
Basic understanding of system architecture components such as APIs, databases, and cloud technologies.
-
Familiarity with the software development lifecycle (SDLC).
Preferred Qualifications
-
Professional certifications such as PMP, PRINCE2, or equivalent.
-
Knowledge of SQL, business intelligence tools, or data analysis.
-
Industry experience in SaaS, travel technology, or hospitality-related businesses.
Benefits
-
Comprehensive social insurance coverage.
-
Transportation allowance according to company policy.
-
Performance-based incentives such as stock options may be available.
-
Paid annual leave starting from the first year of employment.
-
Standard weekends and public holidays off, along with seasonal holiday breaks.