UX/UI Lead

勤務地 東京都
業界・業種 IT
契約タイプ Interim / Project consulting
給料 Negotiable
参照番号 56429

 

UX/UI Lead (Hands-On, Website Delivery Focus)

Location: Tokyo, Japan (Hybrid)
Department: Digital & Experience
Employment Type: Haken
Reports To: Head of Digital / Director, PMO & Digital (TBD)

Role Summary

We are seeking a hands-on UX/UI Lead who deeply understands the end‑to‑end delivery of website projects and is ready to grow into a formal team‑leadership role. You will spend the first 9 months internalizing UI work currently handled by vendors, establishing UX/UI standards and design systems, and building workflows that reduce overwork and protect project margins.

As these foundations stabilize, you will gradually take on line management responsibilities, building and leading a small team of UX/UI designers within the first year.

This role is ideal for a senior UX/UI designer who has led projects or mentored others informally and is now ready to step into a Lead position—while still remaining very hands‑on with design and delivery.

Key Responsibilities

1. Hands-On UX/UI Design (Core of the Role)

  • Design full website experiences: structures, flows, wireframes, high‑fidelity UI

  • Create user flows, IA drafts, wireframes, visual designs (Figma)

  • Produce developer‑ready handoffs: components, tokens, interaction states, annotations

  • Support implementation and answer developer questions

  • Conduct quick UX validations: heuristic reviews, stakeholder interviews, etc.

2. Website Delivery & Operational Excellence

  • Map and refine website delivery steps (brief → IA → wireframe → UI → handoff → QA → launch)

  • Clarify responsibilities across UX/UI, Creative, PM, Development

  • Identify scope risks caused by unclear requirements or last‑minute changes

  • Define “definition of done” for each UX/UI milestone

  • Participate in post‑mortems and propose fixes to reduce rework and overwork

3. UI Internalization & Design Standards (First 9 Months Priority)

  • Audit internal/vendor work to identify quality gaps and inefficiencies

  • Create and document UI standards (grid, type, tokens, spacing, motion, accessibility)

  • Build and own a Figma design system: components, templates, patterns

  • Define guidelines so vendors can follow the same standards

  • Develop UX/UI QA checklists (responsive behavior, interactions, content edge cases, accessibility basics)

4. Cross-Functional Collaboration

  • Partner with PMs, Developers, Producers, Creative, and Account teams

  • Ensure UX/UI solutions are feasible, correctly scoped, and commercially aligned

  • Collaborate with engineers to maintain design–code parity

  • Support new business by producing UX flows and pitch visuals

  • Help refine estimation templates and WBS items for UX/UI tasks

5. People Leadership (Months 6–12)

  • Mentor junior/mid-level designers: reviews, feedback, paired work

  • Help define skill matrices and growth paths

  • Take on 1–2 direct reports for formal line management (1:1s, goals, performance input)

  • Contribute to hiring and resource planning with focus on sustainable workload

6. Process, Governance & Continuous Improvement

  • Align UX/UI steps with company delivery gates: intake → design → build → QA → launch

  • Maintain templates, checklists, and playbooks

  • Track indicators (design defects, rework causes, unclear specs) to drive improvements

  • Pilot AI tools for layout checks, content fit, accessibility, or documentation automation

12‑Month Success Roadmap

0–3 Months

  • Deliver key website projects hands‑on

  • Document real workflows and identify pain points

  • Introduce basic UI standards and handoff/QA checklists

3–9 Months

  • Launch design system and show measurable reduction in rework

  • Internalize a significant portion of UI work currently outsourced

  • Improve workload balance and prevent UX/UI‑related overrun

9–12 Months

  • Take formal line management of 1–2 designers

  • Demonstrate ability to support multiple concurrent website streams

  • Present a Year 2 plan (team structure, internalization roadmap, advanced UX capabilities)

Qualifications & Experience

Must-Have

  • 6+ years in UX/UI or product/digital design

  • Strong experience delivering full website projects end‑to‑end

  • Deep understanding of the website production lifecycle and business implications

  • Expert Figma skills (components, variants, auto‑layout, libraries)

  • Working knowledge of front‑end technologies (HTML/CSS, tokens, responsive behavior)

  • Experience building or maintaining design systems

  • Proven collaboration with PMs and engineers to reduce rework and improve scoping

Nice-to-Have

  • Experience internalizing vendor work and setting standards

  • Familiarity with CMS ecosystems (AEM, Sitecore, WordPress, headless CMS)

  • Exposure to analytics/optimization (GA4, Hotjar, A/B testing)

  • Experience with global brands or regulated industries (automotive, finance, etc.)

Language Requirements

  • Japanese: Business level (JLPT N2+ / able to understand requirements & feedback)

  • English: Business level (able to present and join global calls)

Mindset & Culture Fit

  • You enjoy hands-on design—not just management

  • You think in processes and flows, not only screens

  • You care about workload health and operational discipline

  • You are comfortable pushing back constructively

  • You enjoy mentoring and developing others

  • You thrive in multicultural, bilingual environments