Fashion Marketing – Digital & Orchestration Planner
Location: Tokyo
Employment Type: Full-time
Position Overview
We are seeking a Digital & Orchestration Planner to lead the planning, execution, and optimization of digital initiatives within a global luxury fashion environment.
This role partners closely with global headquarters and local cross-functional teams to develop an integrated digital strategy and orchestrate 360° communication across channels.
The ideal candidate combines strong project management skills with a deep understanding of digital platforms, data integration, and omni-channel experiences.
Key Responsibilities
1. Digital Project Management
Lead global and local digital projects from planning to execution
Define requirements, manage timelines, and ensure alignment across international and domestic stakeholders
Drive optimization of digital platforms, applications, CRM tools, and analytics systems
2. 360° Marketing & Communication Orchestration
Create and execute omni-channel marketing plans
Coordinate promotions across digital platforms, retail channels, and communication touchpoints
Analyze campaign results and present findings and recommendations to global HQ
3. Digital Platform & Data Integration
Collaborate on linking customer databases, CRM tools, and official digital platforms
Promote omni-channel initiatives that elevate customer engagement
Oversee introduction of new digital tools, ensuring seamless business & technical integration
4. Innovation & Future Planning
Stay updated on industry trends, new technologies, and best-in-class digital experiences
Propose next-generation tools, innovations, and communication solutions
Support development of annual digital roadmaps
Optimize the brand’s website, mobile app, and analytics tools
5. Budget & Planning
Manage marketing budgets and track expenses
Create annual marketing plans and ensure alignment with corporate objectives
Requirements
Experience in digital project management, consulting, CRM/data management, or similar fields
Experience working with websites, mobile apps, and database integration, with ability to handle both business and technical elements
Strong communication skills with the ability to collaborate with cross-functional teams
Business-level English (TOEIC 850+) and the ability to communicate with global headquarters
Proficiency in Excel, Word, PowerPoint
Highly valued experience:
Digital back-office management
CRM/BI platforms
Marketing-tech implementation
AI-related project execution
Preferred Traits
Strong problem-solving ability
Positive, collaborative mindset
Ability to manage multiple stakeholders
Curiosity for emerging digital tools and luxury market trends