Position: Field Service Engineer
Location: Yokohama, Kanagawa
Remote Work: Negotiable (direct commuting and remote work options available)
Working Hours: Flexible schedule (flextime system)
About the Role
This role offers the opportunity to support cutting-edge 3D vision systems that are transforming the global manufacturing industry. As a Field Service Engineer, you will be responsible for the installation, configuration, and support of advanced 3D inspection technologies used in automotive and precision machinery applications.
Key Responsibilities
Install and configure 3D sensors and related software into robotic dispensing systems.
Provide training for customers, system integration partners, and distributors.
Manage technical documentation, software version control, and customer-specific scan data.
Deliver on-site technical support, including system setup, upgrades, and troubleshooting.
Conduct customer visits (approximately three times per month, including visits outside Kanagawa Prefecture).
Collaborate with global teams; product documentation and meetings may be conducted in English.
About the Company
The company is a global provider of 3D inspection and process control solutions for adhesive and sealant dispensing. Its technologies enhance production quality through functions such as robot position control, automated repair, and flow volume management, enabling manufacturers to optimize complex processes.
In Japan, the company serves a wide range of industries, including automotive, components, and industrial machinery, with demand for its high-precision 3D solutions growing rapidly.
Requirements
Must-Have:
Experience setting up Windows-based software or hardware systems.
Background in electrical/electronic technical support (e.g., automotive, manufacturing, robotics, machinery, or dispensing industries).
Ability to travel domestically about three times per month.
Business-level English (ability to read specifications and participate in meetings with global teams).
Preferred:
Knowledge of vision systems, multi-axis robotics, or adhesive application.
Established connections within Japanese automotive manufacturers.