Sales and Marketing Manager (Crypto Currency)

勤務地 東京都
業界・業種 IT, マーケティング, 営業
契約タイプ Permanent
給料 Negotiatable
参照番号 37860


Crypto currency platform company



- Improving customer satisfaction

- Improving the quality and operational efficiency of support

- Reducing the hurdles of customer service introduction What kind of work should be done

- Designing, measuring and improving customer satisfaction indicators

- Maintaining and developing systems aimed at improving customer satisfaction and reducing support costs Example) Visualization of user behavior logs, improvement of support tools, etc.

- Technical support for customer service introduction

- Technical support for problems and inquiries that occur in the customer environment



- 3 years or more experience in web system development, or equivalent experience

- Basic knowledge of Windows OS * Ability to configure and use browser and OS proxy settings, Windows firewall, event viewer, etc.

- Basic knowledge of networking * Ability to explain proxy and DNS mechanisms, each layer of the OSI reference model, etc.

- Log investigation experience based on access logs and application logs

- Experience in selecting and implementing some technology, and operation and maintenance after introduction Language proficiency equivalent to N1 of the proficiency test.



Contact NAME: Jennifer yamamoto


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