IT Support & Digital Technician

Location Tokyo
Job type Permanent
Salary ~ 5,000,000 JPY
Reference 32810


World’s #1 advertisement company.

The Japan office looking for an experienced or high potential talent who is energetic and able for hands-on work as an IT & Digital Support Staff, with at least basic knowledge in technology (network, infrastructure, applications). You will have a growth mindset and a strong passion for continuous improvement.

This position will be working with global HQ and regional APAC team on projects across Japan. The nature of the job offers an exciting non-routine and project-based environment*

* Some travelling is required but it is infrequent during Covid19.


  • Work for the global #1 specialized advertisement agency

  • Stable and international company

  • Non-routine work with great chance to develop unique skills and learn on the job

  • Use English and have opportunity to work on global projects with regional team and global HQ


Digital Operation

  • Work on projects with operations team to install digital assets

  • Monitoring and Support operations to ensure optimal conditions

  • On-site support and coordination with local teams

  • Act as key point of contact for incidents and escalations, and execute resolutions if necessary, or ensure problems and root causes are managed and fixed

  • Work closely with global teams to oversee projects and necessary upgrades, migration etc.

IT Support

  • IT infrastructure management (hardware, network, software, system back-up and configurations) and end-user support


  • Business Japanese and business English

  • Basic networking skills

  • Basic computing skills to handle mini PCs Knowledge

  • Basic knowledge of audio & video installation and troubleshooting experience (such as conference set-up, display set-up)

  • Ability to travel and work outside of normal working hours during projects (*This is project based. Travels limited during Covid19. You will be fully compensated for hotel and transport.)

  • Able to work under stress and able to multi-task


  • Qualifications/Degree in IT/Electronic Engineering /Mechanical Engineering

  • Electrical certification

  • Exposure to Digital Signage Technologies

  • Driving license