Position: QA Engineering Manager
Location: Chiyoda, Tokyo, Japan (Hybrid)
Employment Type: Full-time
Seniority Level: Mid-Senior
Language Requirement: Business-level English
Work Authorization: Only candidates who reside in Japan and have valid work authorization will be considered.
Job Overview
We are seeking an experienced QA Engineering Manager to lead quality assurance initiatives across our development lifecycle. This role involves both hands-on testing and strategic leadership, with a strong focus on automation and process improvement.
The role is hybrid, based in Tokyo, with at least one day per week required in the office. Working hours are flexible within a 7-hour workday (between 5 AM and 10 PM), with occasional adjustments (1–2 times per week) for meetings with the QA Director based in Boston.
You will report directly to the Senior Director of Quality Assurance, with a dotted line to the local President/GM in Japan, and will manage one direct report.
Key Responsibilities
Define the scope of testing for each release or sprint.
Continuously improve QA processes and contribute to automation frameworks.
Design, write, and execute manual and automated test plans based on business requirements.
Collaborate closely with Engineering and Product teams to understand product features and testing goals.
Perform functional, regression, system, browser/platform compatibility, and security testing.
Use existing tools and create new test cases to validate functionality.
Investigate and troubleshoot issues with cross-functional teams to identify root causes.
Track, document, and manage defects and issues.
Oversee QA assignments and ensure timely delivery of testing outcomes.
Required Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, or related field.
8+ years of QA experience, both manual and automation, across various frameworks.
Proven experience in test automation using Selenium and C#.
Strong understanding of web technologies and user interfaces.
Proficient in scripting and development languages commonly used in QA.
Solid SQL skills for querying and validating data.
Experience in Agile/Scrum methodologies.
Experience with API testing.
Business-level English proficiency.
Preferred Qualifications
8+ years in quality auditing or QA leadership roles.
Strong communication and problem-solving skills.
Experience managing team task assignments and follow-ups.
Ability to serve as the main QA liaison with development and product teams.
Business-level Japanese (not mandatory).
Team-oriented with a collaborative attitude.
Benefits
Social Insurance: Health, pension, unemployment, and work accident insurance
Holidays: Saturdays, Sundays, and national holidays off
Work Style: Hybrid work model
Extras: Free snacks and beverages, paid sick leave, casual office attire, annual volunteer day