A global tech company focusing on improving the passenger experience and making travel accessible for all
Lead Solution Development: Drive high-quality solutions with stakeholders, defining implementation plans with each client.
Expert Decision-Making: Justify decisions internally and externally, considering context, frameworks, and criteria.
Seamless Transition: Collaborate with operations for a smooth transition to business-as-usual operations.
Effective Collaboration: Share knowledge, and work with internal and external teams to ensure solutions meet business needs and timelines.
Client-Centric Focus: Understand client feedback, oversee service desk, escalate challenges, and prioritize customer satisfaction.
【WHAT THE COMPANY OFFER】
Remote and flexible work hours.
*At least once a month in-office (Kansai). Travel and accommodation reimbursed.
Competitive salary with perks and benefits.
Open, transparent, and progressive work culture.
Global team members.
Launch and oversee products that help society.
Incredible career and market potential.
Possess strong project management skills in planning, reporting, timelines, issue tracking, meetings, and documentation.
Manage projects effectively, ensuring they meet deadlines, resource constraints, and quality standards.
Monitor deliverables, ensuring project objectives and milestones are achieved with high quality.
Possess a deep understanding of the product's behavior and functionality.
Explain and onboard clients to the product effectively, fostering their success.
Bilingual: Fluent Japanese and English