Technical Lead / Manager (New Therapy System)

Location Tokyo
Job type Permanent
Salary 8,000,000 - 12,500,000 JPY
Reference 33471

【COMPANY OVERVIEW】

Global healthcare company (pharmaceutical and medical device divisions) with a history in Japan and currently growing with plans to release new products.  


【JOB RESPONSIBILITIES】

You will be responsible for delivering a high level of customer satisfaction and enabling effective delivery of the company’s new therapy to patients.

  • Administer and run training and development of technical service colleagues

  • Prioritize service team activities

  • Manage, forecast, and ensure that all installations are completed efficiently and safely

  • Management of mandatory upgrades, initial implementations, and trainings

  • Deliver technical training to field service teams

  • Lead certification awards

  • Develop regional field technical service training programs

  • Create and implement strategic plan for the Japan Technical Service department

  • Develop service product and programs to market through sales organization


【WHY YOU SHOULD APPLY】

  • Lead launch of new product in Japan (extracorporeal photopheresis system)

  • Growing company

  • Above industry salary package


【REQUIREMENTS】

  • Experience in maintenance of Medical Devices

  • Clinical and Training experience in dialysis / apheresis (highly preferred)

  • Strong communication skills (Japanese and English)

  • Education background: Biomedical or similar


【FOR FURTHER INFORMATION】

  • Click apply

OR

  • Contact Mark:

mark.griffin@cornerstone.jp