Monitoring Operator (No Japanese Required)

勤務地 東京都
業界・業種 IT
契約タイプ Permanent
給料 negotiatable
参照番号 35894




A stock trading platform company



  • Monitor complex production systems and infrastructures

  • Management of alerts raised by system applications and infrastructure elements

  • On-time escalations and reporting of issues according to the established procedures

  • Perform daily health checks in a timely manner

  • Participate in daily takeover briefings

  • Maintenance of system operation documentation

  • Design efficient processes to ensure safe system operation for multiple businesses



  • Bachelor’s degree

  • Genuine interest in learning IT / Good to have but not a requirement: Any basic IT background. Example: Degree, self-learning, online courses, some experience in programming, IT support, helpdesk, web designer etc.

  • Flexibility to work on shift rotation and occasional weekend support (max 1-2 weekends per month, 5 day work week)

  • Ability to communicate in English with great client-facing skills

  • Comfortable using Google Workspace tools or Microsoft Office

  • Ability to manage multiple tasks simultaneously with attention to details

  • Ability to manage stress under critical situations