Office Manager – Tokyo, Japan
Company Overview
This organization is a Tokyo-based holding company that invests in and supports inclusive financial service providers across South & Southeast Asia, Central Asia & the Caucasus, and Africa. Founded in 2014 with a mission to expand financial inclusion worldwide, the group currently serves over 3.4 million clients across 14 countries as of March 2025. The company became a Certified B Corporation™ in January 2025, reflecting its ongoing commitment to social and environmental responsibility.
The firm partners with leading financial institutions to promote sustainable growth and create a world where everyone can shape their own future. Guided by a strong mission and a dedicated global team, the organization strives to operate with integrity, collaboration, and excellence.
The company values hard work and high performance while maintaining a strong emphasis on inclusivity and work-life balance through progressive HR policies.
Position Title
Office Manager
Department: Corporate
Reports to: Chief People & Inclusion Officer
Employment Type: Full-time
Location: Tokyo Headquarters
Purpose of the Role
The Office Manager oversees all general administrative functions, including HR and labor administration, office management, and executive support. The role’s primary objective is to ensure efficient office operations and a comfortable working environment that allows employees to focus on their core responsibilities.
Key Responsibilities
1. General Administration
Manage and maintain the overall office environment and facilities.
Handle incoming mail, deliveries, and phone calls.
Organize and maintain documentation for board and committee meetings.
Schedule internal meetings and manage related logistics.
2. HR and Labor Administration
Coordinate with the Labor and Social Security Attorney (社労士) to manage labor-related compliance, including updates to the Employee Handbook.
Monitor attendance and working hours.
Manage employee onboarding and offboarding logistics (accounts, business cards, devices).
Support administrative processes related to stock option management.
3. Event Planning
Organize company offsites and events, including venue sourcing, vendor coordination, and logistics management.
Arrange domestic and international business travel, including visa applications when necessary.
4. Legal Administration
Support documentation required by group companies or investors (e.g., notarizations, due diligence materials).
Assist with corporate registration paperwork and document preparation.
Handle administrative requests such as seal certificates and corporate registry documents.
Manage contract signing and filing processes in accordance with internal procedures.
5. Executive Support
Respond to inquiries and route requests to appropriate team members.
Assist with scheduling and calendar management.
Support expense reporting and reimbursement processes.
Requirements
Alignment with the organization’s mission, values, and ethical standards.
Strong organizational and multitasking skills, with the ability to manage multiple administrative responsibilities effectively.
Excellent interpersonal and communication skills.
Experience working in an international or multicultural environment.
Native-level Japanese proficiency and strong English communication skills (written and verbal).
Preferred Qualifications
Bachelor’s degree or higher.
Minimum of 5 years of experience in administration, HR, office management, or a related field (hospitality experience, such as in the airline industry, is also valued).
Certification as a Labor and Social Security Attorney (社労士) is a strong plus.
Why This Role Is Attractive
Opportunity to support an organization with a global social impact mission.
Work closely with international teams in a collaborative and purpose-driven environment.
Inclusive culture that values both excellence and work-life balance.