【COMPANY OVERVIEW】
French fashion brand
【JOB RESPONSIBILITIES】
- Provide exceptional customer service
- Meet and exceed monthly sales goals and KPI’s through client outreach
- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
- Process customer transactions accurately through cash registers
- Follow Company procedures for returns, refunds and VAT claims
- Answer in-coming telephone enquiries in a professional manner seeking the appropriate assistance
- Sustain a high level of product knowledge on all collections by utilizing various training resources provided by the Company
- Assist management with basic store opening and closing procedures
- Comply with all company policies and procedures
- Maintain an environment where all associates are treated fairly and with dignity and respect
【QUALIFICATIONS】
- Previous retail sales experience in a luxury environment is a plus
- Has a genuine interest in fashion and follows industry trends/news
- Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
- Possesses strong verbal and written communication
- Team player, cooperative and supportive to fellow members
- confident and comfortable in making autonomous decisions when required
- Japanese/English required
- Chinese is a plus
【FOR FURTHER INFORMATION】
Contact NAME: Francesca Silombra
francesca.silombra@cornerstone.jp
OR
Click “Apply now” in the top right.