Sales Associate

Location Tokyo
Discipline Sales
Job type Permanent
Salary Negotiable based on Experience
Reference 36625


French fashion brand



- Provide exceptional customer service

- Meet and exceed monthly sales goals and KPI’s through client outreach

- Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records

- Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management

- Process customer transactions accurately through cash registers

- Follow Company procedures for returns, refunds and VAT claims

- Answer in-coming telephone enquiries in a professional manner seeking the appropriate assistance

- Sustain a high level of product knowledge on all collections by utilizing various training resources provided by the Company

- Assist management with basic store opening and closing procedures

- Comply with all company policies and procedures

- Maintain an environment where all associates are treated fairly and with dignity and respect



- Previous retail sales experience in a luxury environment is a plus

- Has a genuine interest in fashion and follows industry trends/news

- Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented

- Possesses strong verbal and written communication

- Team player, cooperative and supportive to fellow members

- confident and comfortable in making autonomous decisions when required

- Japanese/English required

- Chinese is a plus



  • Contact NAME: Francesca Silombra


  • Click “Apply now” in the top right.