Technical Application Consultant
Company Overview
A globally operating organization providing high-precision laboratory and industrial technologies, recognized for technical excellence, reliability, and innovation. The company supports customers worldwide through a broad international footprint and established local operations.
Role Summary
This role combines technical expertise with consultative sales responsibility. The Technical Application Consultant independently manages the full customer engagement cycle, including responding to inquiries, conducting on-site visits, delivering technical explanations and demonstrations, preparing reports and quotations, and closing orders.
The position focuses on value-based selling of differentiated, premium solutions that enhance the understanding and optimization of organic synthesis and crystallization processes. Rather than competing on price, the role emphasizes communicating measurable value and long-term benefits.
Beyond new product introductions, responsibilities include post-installation support, user training, usage-expansion seminars, and cross-selling or upselling of complementary solutions. As a subject-matter specialist, the consultant may also represent the organization through presentations at scientific conferences or external technical seminars.
Key Responsibilities
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Leverage CRM systems and data to analyze customer organizations and plan proactive sales and engagement strategies
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Develop long-term, trust-based partnerships with customers as a strategic advisor
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Manage inbound leads from digital channels, academic events, and exhibitions through to quotation and deal closure
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Deliver on-site product demonstrations and technical workshops
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Provide ongoing user support and organize educational sessions to increase product utilization
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Participate in relevant scientific conferences and industry exhibitions
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Coordinate technical discussions and information exchange with overseas manufacturing or technical teams
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Travel domestically and internationally as required
Required Qualifications
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Practical experience or solid knowledge of organic synthesis
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Bachelor’s degree or higher in Chemistry, Chemical Engineering, or Life Sciences (technical college graduates acceptable)
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Experience in B2B sales or a customer-facing technical role (e.g., application engineering)
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Valid driver’s license
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English reading and writing proficiency
Preferred Qualifications
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Familiarity with pharmaceutical drug development processes
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Background as a chemist or chemical engineer in pharmaceutical, chemical, or research environments
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Experience providing technical or field support for laboratory equipment
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Hands-on experience using CRM systems
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Knowledge of data management and utilization in organic synthesis or crystallization process development
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Conversational English ability