The international company focusing on high-voltage power conversion market
Support Automotive clients by providing the necessary PPAP documents, questionnaires, and conducting factory audits when required for the qualification of integrated circuit products.
Collaborate with the headquarters' failure analysis team to address and resolve customer issues.
Aid the PI Sales team in Japan regarding customer quality concerns.
Visit customers as needed to address satisfaction issues stemming from product quality problems.
Conduct an initial system-level assessment of customer applications for failure investigations.
Prepare reports in both English and Japanese and communicate them to the customer. Coordinate and oversee the resolution of issues with the support of engineering teams at the company's headquarters.
Gather failure analysis data and findings from colleagues in the company's headquarters' failure analysis engineering groups, and compile final reports, including corrective actions, if necessary, in both English and Japanese.
Assist customers in implementing application-level corrective actions and countermeasures, if applicable, to prevent or enhance field failures.
B.S.degree in electrical engineering
Skilled in effective verbal and written communication in both English and Japanese.
Extensive firsthand experience in addressing quality concerns related to integrated circuits in the automotive sector.
Capable of handling customer quality issues in a way that enhances the customer's perception of the company's quality standards.
Possess 7 years of experience in resolving engineering challenges, particularly in the fields of Switch-mode Power Supply, AC-DC converters, and analog and/or mixed-signal integrated circuit devices.
Proficient in conducting failure analysis for power conversion ICs, encompassing both digital and analog, and/or mixed-signal IC devices.
Experienced in the characterization and troubleshooting of switch-mode power supplies (SMPS).
【FOR FURTHER INFORMATION】
Contact NAME: Ma Yingda