Position Overview
This role serves as a key consultant responsible for supporting internal and client-facing projects. The individual will contribute to the development and optimization of business processes, application configuration, and system implementation within a life sciences context.
Key Responsibilities
Provide operational and strategic support for drug safety and pharmacovigilance functions.
Deliver hands-on guidance for pharmacovigilance systems and related modules, including:
Developing standard operating procedures (SOPs)
Configuring systems and executing functional testing (OQ/PQ)
Troubleshooting technical and process-related issues
Leading user workshops, pilot sessions, and system validation efforts
Managing data migration and system mapping tasks
Ensure successful delivery of assigned system components, especially configuration deliverables.
Oversee and support multiple system implementations concurrently.
Act as a trusted advisor to project teams, sharing knowledge, monitoring team performance, and providing actionable feedback to both internal stakeholders and clients.
Contribute to internal initiatives aimed at expanding service capabilities and improving team efficiency.
Qualifications
Minimum Requirements
Bachelor's degree, ideally in a scientific discipline
Strong experience with process design and workflow mapping
Familiarity with enterprise-level software systems and modern technologies
Preferred Experience
3 to 15 years of relevant work experience
Hands-on experience with pharmacovigilance platforms such as Argus Safety or ARISg
Track record of successfully delivering enterprise software implementations
Background in pharmaceutical, clinical, or safety-focused environments, particularly with system validation or drug safety operations
Advanced degree (MBA or MS) preferred
Travel Requirement
Up to 50% (depending on project needs)