Community Sales Manager

Location Tokyo, Tokyo
Job type Permanent
Salary 4,000,000 - 5,500,000
Reference 33245

[COMPANY INTRODUCTION]

An industry leader in operating first-class business centres worldwide. With rapid expansion across Asia Pacific we would like to invite professional individuals to join our sales team in Japan.

As a Community Sales Manager, you’ll be responsible for the smooth running of your property centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.

[RESPONSIBILITIES]

  • 80% Sales related role

  • 20% Operations

  • Handling all INBOUND (IST) tours up to 5ws

  • Win-win Contract Retention: meeting and negotiating with customers for long-term savings

  • Manage the day to day running of the centre, focusing on exceptional customer service

  • Inspire your team of associates, developing their skills to get the best from each team member

  • Promote your centre to new customers and show them how flexible workspace could enhance their business

  • Generate leads by delivering engaging networking events within your community

  • Maintaining Centre Standards

  • Supporting our Community

  • Quality Standards

  • Sales & Revenue

  • Managing your Team

 [REQUIREMENTS]

  • Fluent English, Business Level (N2) Japanese

  • A good communicator, used to dealing with customers – ideally in the hospitality or events industry

  • Confident, approachable and able to build strong relationships with customers

  • A great manager, who leads by example and knows how to motivate and inspire a team

  • Happy taking ownership of problems and finding ways to solve them

  • Positive, enthusiastic and able to adapt to fast-changing situations

  • Confident using MS Office and other basic IT packages