Customer Service staff

Location Japan
Discipline Human Resources and Office Professionals, Sales
Job type Permanent
Salary 360~450万円
Reference 36189
  •  Handling of call center in coordination with service providers

  • Daily communication on operational matters with all business partners involved (customer store staff & managers, distributors and service providers)

  • Planning, prioritization and scheduling of activities generated through the call center in coordination with team members and service providers

  • Handling of customer claims generated through the call center

  • Data input and preparation of internal reporting (daily, weekly and monthly)

  • Participation in periodical business meetings with customers, business partners and the headquarters



  • minimum 2 years’ experience in a similar role.

  • Basic English ability required (at least written)

  • work experience in a foreign capital company is a plus