Digital Producer (Web Director)

Location Yokohama
Discipline Information Technology
Job type Interim / Project consulting
Salary Negotiable
Reference 56428

 

Digital Producer (Web Director) – Haken

Department: Technology & PMO
Location: Yokohama / Toranomon (Hybrid)
Employment Type: Haken
Reports To: PMO Director / Manager

Job Summary

As a Digital Producer, you will lead the strategic and operational execution of digital initiatives, taking full end‑to‑end ownership from initial client consultation through final delivery. You will act as the key decision‑maker on all technical and production matters—defining requirements, scoping projects, coordinating resources, managing vendors, and ensuring delivery quality.

This role requires confident leadership, strong technical judgment, and the ability to maintain clear communication across stakeholders. You will operate autonomously in day‑to‑day digital production while partnering with Project Managers on broader project direction. Your work will ensure every digital project is delivered on time, on budget, and in alignment with client expectations.

Key Responsibilities

1. Project Leadership & Execution

  • Own and lead the complete digital project lifecycle

  • Make independent production decisions, coordinating with PMs for strategic alignment

  • Manage schedules, milestones, budget, and resource allocation

  • Oversee delivery from scoping → production → QA → deployment

  • Ensure all digital outputs are delivered with high quality and within budget

2. Client & Stakeholder Management

  • Create comprehensive proposals including project scope and technical requirements

  • Clarify and translate client needs into actionable plans

  • Support Account Service with technical Q&A

  • Explain technical concepts to non‑technical stakeholders

3. Team & Resource Management

  • Manage cross‑disciplinary teams: Creative, Production, Digital, external partners

  • Coordinate designers, writers, interaction designers, developers, etc.

  • Assign tasks clearly and ensure smooth project communication

  • Identify, assess, and brief third‑party vendors or network partners

4. Technical Planning & Documentation

  • Define detailed scopes, functional specs, production plans, and effort estimates

  • Build WBS covering FE components, content architecture, page build tasks

  • Create or supervise site maps, wireframes, and IA documentation

  • Document CMS requirements and front‑end specifications

  • Maintain up‑to‑date technical documentation and frameworks

5. Quality Assurance & Testing

  • Plan and execute thorough QA processes

  • Ensure all deliverables meet agency quality and client expectations

  • Develop test plans and support matrices

  • Perform QC checks, UAT support, indexing reviews, and content validation

6. Ongoing Operations

  • Plan and manage maintenance and continuous improvement activities

  • Develop CMS governance and operational processes

  • Work with Account Service for structured workflow and resource optimization

Qualifications

Education

  • Bachelor’s degree

Experience

  • 5+ years in website / microsite / LP production management

  • 5+ years in a digital agency or digital production company

  • 3+ years in digital/web project management

  • Experience with large-scale websites (3,000+ pages) preferred

  • 2+ years collaboration experience with system engineers

  • Experience in SNS content, promotions, operations, or reporting is a plus

  • Experience at a software development company is a plus

Technical Skills

  • Strong experience with CMS platforms: AEM, Sitecore, Drupal, WordPress, Contentful

  • Understanding of version control (Git)

  • Hands‑on experience with HTML, CSS, JavaScript, JSON, SQL, FE frameworks, and REST APIs

  • Experience producing IA deliverables: sitemaps, wireframes, user flows

  • Proficient with Jira, MS Project Pro, Smartsheet

  • Figma knowledge is a plus

Language Requirements

  • Japanese: JLPT N2+

  • English: Business level

  • Chinese is an advantage

Performance Attributes

  • Strategic Problem Solver: Analytical, proactive, and solutions oriented

  • Confident Leadership: Able to push back respectfully on unclear or unrealistic requests

  • Excellent Communication: Clear, structured, and effective with all stakeholder levels

  • Operational Excellence: Highly organized, prioritizes effectively, plans ahead

  • High‑Pressure Adaptability: Thrives in fast-paced, multi‑team environments

Preferred Additional Skills

  • Understanding of back-end systems

  • SEO-oriented site design, markup, or copywriting

  • Experience with UAT/MAT and writing testing scenarios

  • Operational/maintenance workflow experience