Field Application Engineer

Location Tokyo
Discipline Industrial
Job type Permanent
Reference 39808


A global leader in 3D measurement, imaging, and realization technology, providing high-precision 3D solutions for various industries.



  • Act as the resident technical expert both internally and with customers, quickly and easily solving prospective applications with the product.

  • Support Account Managers as the primary technical resource for product and solution demonstrations to end customers.

  • Coordinate, schedule and provide technical training and support to our customers at either their site, via web, or remote within limited but given standards.

  • Provide aftersales application support on products to customer-specific business requirements, train and advise correct techniques to achieve the results expected to obtain from Products.

  • Ensure that all customers are served within a certain time (KPI) (self-control).

  • Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve problems and share knowledge.

  • Act as a backup for the 3rd/4th Level Support within Customer Service.

  • Responsible for representing the product to customers and at field events such as conferences, seminars, trade shows, etc.



  • Degree in Mechanical Engineering, Aerospace, related Engineering field, or equivalent experience.

  • Excellent understanding of 2D and 3D CAD.

  • Familiar with Autodesk products is an added advantage.

  • Ability to read and interpret information from blueprints.

  • Interpersonal and team skills.

  • Valid Driver’s License.

  • Up to 80% weekday travel.

  • Able to handle East Japan territories.