Key Account Manager - eCommerce

Location Tokyo
Job type Permanent
Salary ~ 8,000,000 JPY
Reference 32883


Leading consumer electronics brand looking for talented and ambitious Digital Marketing Manager to continue their strong online sales growth.

Plan, develop, implement and manage the company’s digital sales strategy in collaboration with the Marketing and Sales team to achieve the online sales target, be responsible for key strategic online channel business development.



  • Taking responsibility of planning and implementing the sales strategy and action plan in online channel;

  • Guiding, driving and pushing to achieve the online business target, and ensure to accomplish the annual online sales goal;

  • Work with commercial team to evaluate Company’s online platforms, process, capabilities and products plan so as to determine short & long term growth opportunities;

  • Collaboration with Marketing and Trade Marketing team, to plan the online marketing promotion campaign and implement with sales team, evaluate and review the sales driving performance, support and cooperate with other business departments to ensure cross-department & co-work;

  • Define optimal go-to-market plans for new business opportunities in Company’s key strategic online platform (D2C);

  • Develop and implement strategic sales plan for account based on company’s direction to attain desired results:

  • Review & analyze the market to determine customer needs, price schedules, and discount rates;

  • Lead all website merchandising and Conversion Rate Optimization (CRO) to maximize online profitability and conversion;

  • Formulate, develop and implement sales strategies and forecast;

  • Lead in formulation as well as negotiation of trading terms in consultation with the Head of Sales;


  • Strong growing brand, well-respected in the Japanese market.

  • Sell dynamic products suitable for Japanese consumers

  • Flex-time and remote working; company environment is work-life focused

  • Career development support (training and promotions)


  • 2 to 5 years of experience working in e-commerce platforms;

  • Strong understanding of E-Commerce (trading, merchandising, UX, CRO, SEO)

  • Proficiency with E-Commerce CMS platform, AdWords and MS Office

  • Bachelor’s degree in Business Administration, master degree is preferably

  • Fluent in English and Japanese: oral and written

  • Excellent communication, strong interpersonal and presentation skills

  • Knowledgeable of e-commerce trends, competitive landscape and digital customer experience

  • Proven sales record

  • Commercially focused

  • Good Product/Service/market knowledge

  • Customer relationship management

  • Influencing, presentation and negotiation skills.

  • Consultative problem solving