Business Overview
This global enterprise is committed to delivering value to society through innovation and entrepreneurial spirit. It operates over 70 diverse services spanning multiple sectors, including e-commerce, travel, digital media, fintech (such as credit cards, banking, e-money, and cashless payments), mobile network services, and even professional sports.
By integrating these offerings into a unified membership program, the company has successfully built a distinctive ecosystem where customers can benefit from interconnected services and seamless user experiences.
Department Overview
This HR department is dedicated to supporting the mobile business segment within the broader organization. The team handles various HR functions—including recruitment, training, evaluation, labor relations, and HR business partnering—while working closely with the group’s central HR unit.
The department aims to deliver end-to-end support for workplace challenges in areas such as retail operations, field sales, global teams, and organization design. The structure is organized by functional expertise (e.g., recruitment, labor, training), and collaboration across teams is actively encouraged through knowledge-sharing sessions and cross-functional meetings.
The labor affairs team’s responsibilities go beyond payroll and benefits administration. They also manage broader labor topics like occupational safety, company policy updates, welfare, and government reporting (e.g., labor standards offices). Despite the diversity in tasks, all members strive to enhance operational excellence (OPE) by streamlining procedures and increasing value creation.
The team is highly motivated, open to learning, and committed to professional growth in a collaborative environment.
Position Overview
Why This Role Exists
To meet the demands of a rapidly scaling mobile business, the company is looking to grow its HR operations team—specifically in the areas of payroll and employee benefits administration.
What You'll Do
This is not a traditional operator role. Instead, the role offers opportunities to lead initiatives that improve and modernize current processes. You’ll work on project-based assignments and have opportunities to take ownership as a project leader.
You will be responsible for overseeing vendor management and driving improvements across the following areas:
Payroll processing (including resident tax and year-end tax adjustments)
Social insurance procedures (in coordination with labor consultants)
Handling and managing personal ID numbers
Responding to employee inquiries
Other general HR administration tasks
With increasing automation of routine operations, the team is focused on strengthening internal support and service delivery.
The team includes professionals from various cultural backgrounds, offering exposure to international practices. English proficiency is helpful, but not required—team members will offer support as you build your confidence.
Team Structure
Full-time team members: 10
Temporary staff: 7
Qualifications
Must-Have:
Several years of hands-on experience in payroll and social insurance, either in-house at a small-to-medium-sized company or at a social insurance consultant office
Proficiency in Excel (e.g., Pivot Tables, VLOOKUP, basic calculations)
Nice-to-Have:
Ability to read English documents
Experience in finance, taxation, or accounting
Labor-related certification (e.g., certified social insurance consultant)