Manage and grow relationships with domestic and international travel agencies and wholesalers, focusing on both individual and group bookings
Identify and develop new business opportunities while maintaining existing partnerships
Conduct daily sales activities, including client visits, contract negotiations, group inquiries, site inspections, and client hospitality
Participate in promotional events and ad hoc activities with agents and hotel partners
Handle inquiries and group bookings, ensuring smooth coordination between internal departments and external stakeholders
Provide timely, professional communication and follow-up
Collaborate with operations to ensure service quality and with revenue management to optimize pricing strategies
Regularly review account performance and present analysis and action plans to leadership
Meet monthly sales targets in line with the overall sales budget
Maintain accurate sales records and follow up on outstanding payments

Generate new corporate leads and maintain strong relationships with existing clients through regular outreach, site visits, and client engagement
Manage inquiries and coordinate communication between clients and internal departments
Ensure timely follow-up on payments and maintain accurate sales documentation
Present and analyze account performance regularly
Oversee corporate meetings, events, and group bookings (both residential and non-residential)
Provide strategic insights to management on account acquisition, retention, client feedback, competitor activity, and market trends
Submit weekly reports, including sales plans, activity summaries, and performance updates
Understand internal processes such as rate approvals and credit applications
Maintain an up-to-date client database, including key decision-makers and contacts
Prepare annual reports on account management and performance
Attend internal meetings and training sessions as required
Perform additional duties as assigned by management

Sales Manager