Supervisor Retail Training

Location Tokyo
Discipline Sales
Job type Permanent
Salary Negotiatable
Reference 38586


Global outdoor and sports brand



  • Design and execute orientation programs for retail shop staff.

  • Conduct onboarding training sessions for new hires

  • Observe how shop staff interact with clients to identify areas of improvement.

  • Determine training needs both for individuals and teams.

  • Organize role-playing activities to simulate difficult client cases (e.g., how to overcome objections)

  • Advise retail staff how to upsell products and services.

  • Apply various retail training techniques (e.g., gamification, case studies and group activities)

  • Maintain updated records of training curriculum and material.



  • Work experience as a Retail Trainer, Sales Trainer, or similar role

  • Experience in retail industry

  • General IT/PC Skill, Excel Word, Power point,

  • Availability to travel and visit our retail stores, as needed.

  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms.

  • Excellent presentation skills

  • Ability to motivate employees to achieve retail sales targets.

  • Fluent Japanese

  • Business level English



  • Contact NAME: Francesca Silombra

  • Email: