Position: Manager, Program Management
Location: Japan
Summary
The company’s mission is to deliver exceptional “wow” experiences to customers. By introducing a delivery platform with no service or delivery fees, the organization aims to reduce customer burdens and reshape the way food delivery is experienced in Japan.
With a strong commitment to innovation and a customer-first philosophy, the company strives to redefine the future of the delivery industry. Employees are encouraged to take initiative, act with agility, and drive impactful results. This role is ideal for individuals who are passionate about creating value for customers and leading transformative projects in a fast-evolving market.
Responsibilities
Plan, manage, and execute a range of strategic projects related to merchant management and business growth.
Prepare and maintain project performance reports to support leadership and strategic decision-making.
Collaborate effectively with cross-functional teams to ensure smooth project progress and timely delivery.
Gather, analyze, and interpret data to support business and operational decisions.
Requirements
7–10+ years of experience in project management, service operations, or strategic/business planning.
Minimum 3 years of experience in people management.
Strong analytical and problem-solving skills, with a structured and logical approach to project execution.
Proficiency in MS Office applications (Excel, PowerPoint, etc.).
Ability to extract, interpret, and apply data insights.
Excellent communication skills in Japanese.
Preferred Qualifications
Business-level proficiency in English.
Experience working in a start-up or high-growth business environment.
Enjoys managing multiple priorities and taking ownership of deliverables.
Comfortable working in a fast-paced, dynamic, and evolving organization.