Bioinformatics Specialist (Next Generation Sequencing)

Location Tokyo
Job type Permanent
Salary 6,000,000 - 9,000,000 JPY
Reference 32947


Biotechnology company who have been expanding rapidly across America, Europe and APAC. Company have leading technology in gene sequencing and new life science technology.


  • Serve as a customer-facing expert on our software and bioinformatics products.

  • Manage the issue escalation process. Hold peer-level consultations with scientists and bioinformaticians at top academic, research, and corporate institutions.

  • Capture lessons learned for continuous improvement of internal and customer-facing documentation.

  • Develop and maintain accessible software training material for internal and external customers.

  • Lead Internal Technical Software training sessions for Global Support personnel.

  • Develop customer-facing analysis tutorials using a variety of tools developed both in-house and by the community.

  • Constant learning of new tools, algorithms, and analysis strategies being applied to data developed both in-house and in the community.

  • Occasional travel to meet with customers and field teams at trade shows, seminars, and technical symposia

    • *there is currently no travel requirements due to the COVID19 pandemic) 


  • PhD in Biology, Bioinformatics, Computer Science, or similar discipline or equivalent work experience

  • Demonstrated experience implementing, troubleshooting and supporting bioinformatics software and pipelines.

  • Fluency in UNIX/Linux environments, and strong scripting or programming experience.

  • Experience deploying software on Amazon AWS and Google Compute Engine.

  • Experience using/troubleshooting HPC issues 

  • Familiarity with Next Generation Sequencing technologies (NGS)

  • Growth mindset


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