Field Sales

Location Tokyo
Discipline Supply Chain & Procurement
Job type Permanent
Salary Negotiable
Reference 55703

Field Sales

Key Solutions

  • Picking Assist Robot (PA-AMR)
    Doubles picking productivity; holds approx. 70% market share in Japan.
    Good Design Award winner.

  • Automated Storage & Retrieval System (ASRS)
    Achieves up to 10x productivity improvement and up to 2.5x storage efficiency.
    Good Design Gold Award winner.

  • Automated Forklift (AFL)
    Automates pallet transport with high-precision self-localization.
    Easily deployable in existing warehouses; supports unmanned night operations.

Role Overview

The Field Sales team works with logistics companies (3PLs, shippers) and e-commerce fulfillment operators to improve KPIs such as productivity, walking distance, and labor cost risks using cloud robotics.

This position owns the entire sales cycle end-to-end:

  • Opportunity creation

  • Proposal and contract acquisition

  • Project planning and implementation

  • Ensuring stable operations

  • Expansion and upsell proposals

Beyond traditional sales, this role requires the mindset of a logistics consultant who understands cutting-edge robotics technologies and designs new workplaces where humans and robots work collaboratively.

Responsibilities

1. Lead Sales Activities for Enterprise Clients

  • Deeply understand on-site challenges (volume, workforce, bottlenecks).

  • Conduct data analysis to identify areas for improvement.

  • Run high-precision simulations to propose optimal robot quantities, expected productivity improvements (e.g., 2× improvement with PA-AMR), and ROI.

  • Support customer investment decisions using the flexibility of cloud-based solutions and the cost advantages of the subscription (RaaS) model.

2. Drive Implementation Projects

  • Develop project plans (team structure, schedules, KPIs, safety plans).

  • Manage project progress and coordination across internal teams.

  • Support WMS go-live and on-site ramp-up.

3. Post-Implementation Customer Success

  • Conduct regular reviews with customers in collaboration with the Customer Success team.

  • Use operational data (productivity, AMR wait times, etc.) to propose continuous improvements.

  • Suggest flexible robot fleet scaling for peak and off-peak seasons and promote deployment to additional sites.

4. Data-Driven Sales Strategy

  • Use CRM to manage leads/pipelines, evaluate deal probability, and review forecasts.

  • Perform win/loss analysis and develop scalable, repeatable best practices.

  • Contribute to improving overall sales productivity across the organization.

Requirements (Must-Have)

  • 3+ years of B2B sales experience

  • Experience with enterprise-level new business development and long-term relationship building

  • Strong communication skills in Japanese

  • Understanding of Japanese business customs