Field Service Engineer (Remote Work)

Location Tokyo
Job type Permanent
Salary 3,500,000 - 7,000,000 JPY
Reference 32757

【COMPANY OVERVIEW】

A US based leader of healthcare storage systems.

【JOB RESPONSIBILITIES】

You will be responsible for Japan / APAC service-related activities.

  • Respond to requests from customers for all service-related works

  • Installation and repair

  • Monitor installed products, being proactive with potential service to ensure customer satisfaction

  • Train customers regarding products

  • Troubleshoot, diagnose and resolve service issues (remotely)

【WHY YOU SHOULD APPLY】

  • Work from home with extremely flexible hours without sacrificing pay

  • Fully training provided

  • New Life Science technology

  • English speaking company

【REQUIREMENTS】

  • Technical degree or certification, electrical preferred

  • Solid understanding of computer and software/database installation (log files)

  • Ability to troubleshoot equipment problems, test, repair and service technical equipment

  • Experience of electrical and mechanical fault-finding at system and component level (robotics, motors, conveyor systems, input/output modules, controller boards, optical readers and electromechanical assemblies)

  • Detail-oriented personality

  • Japanese communication ability (native preferred but NOT required)

  • Flexible in working times