IT Application Specialist (ERP implementation or D365)

Location Tokyo
Job type Permanent
Salary ~ 8,000,000 JPY
Reference 32825


Global footwear brand with over 70 years’ history. 20 retail stores in Japan.

The business is expanding globally and digitally transforming, especially to accommodate the growing e-commerce business. The Japan office is hiring for a new position as IT Application Specialist. This person will have knowledge in business applications and IT systems (preferably Dynamics365 or other ERP packages).

You will play a big part in supporting global business strategy and be involved in global and regional projects.


  • NEW POSITION! – Become the Japan lead and contact person for IT Application projects

  • You will be working with APAC HQ and Global HQ as a team member

  • Stable and global company with established brand name

  • Career progression within the company as senior member of staff or branching out in other job functions

  • Non-routine work, interaction with different business units, and global team work



The business is transforming their legacy system to Microsoft365/Dynamics365. You will be part of a long-term transformation and be involved in all aspects, including project management with local and global team, user support, training, system support, and database administration.

Responsibilities include:

  • Evolve the roadmap replace or enhance legacy applications

  • Lead maintenance, performance optimisation and implementation of applications and new technology, with best practice methodology

  • Work with other business units and IT teams both locally and globally on transformation projects

  • Implement applications, provide user training and support, and conduct analysis as required

  • Manage and coordinate IT projects and tasks

  • Collaborate with other partners, vendors, and other external parties to plan and deliver tasks

  • Support the local IT manager with preparation of budgets and reforecasts, also ensuring documentation is up to date

  • Serve as a back-up for infrastructure projects and tasks



  • Native Japanese and business-level English (speaking and writing)

  • Knowledge of IT business application / ERP system and user support experience

  • Knowledge of RDBMS and SQL

  • Experience at reporting / Business Intelligence tools

  • Experience with projects and working with other business units and partners, vendors or external parties

  • Ability to communicate effectively with stakeholders

  • Innovative and technology driven (willingness to learn about new technologies and systems), methodical and process-orientated

  • Self-starter with the ability to multi-task with minimal supervision

  • Willing to travel (limited during Covid19)

  • Interest in IT Infrastructure


  • Complete end to end ERP Lifecycle experience, preferably Dynamics365 or DynamicsAX

  • Experience working in Windows 10 / Office365 environment

  • Knowledge of Azure / LCS / PaaS / SaaS based technology

  • Broad knowledge of development tools and software

  • Service Oriented IT architectures is desirable

  • Broad knowledge of ESB-based communications

  • Knowledge of IT infrastructure / network and user support experience

** We will accept applicants for both staff-level or associate manager-level