【COMPANY OVERVIEW】
Global FinTech company providing corporate employee benefits in forms of digital payment solutions. This is a publicly listed company, operating in over 46 countries with strong growth in Japan currently penetrating the market with no major competitors.
【WHY YOU SHOULD APPLY】
- Competitive salary, full-time, permanent position
- Management position in an international environment and collaboration with overseas teams
- Strong company growth with chance of promotion and overseas transfer (for those interested)
- Equal opportunity employer
- Publicly listed company
【JOB RESPONSIBILITIES】
The IT Manager will be responsible of ensuring software delivery to clients, manage internal and external stakeholder communication, oversee infrastructure and supervise overseas engineers. Your responsibilities will include:
- Responsible for applications and product deliveries
- Bridge communication gap of business requirements and technical requirements, used for stakeholder communication and for outsourced partners to implement application features
- Ensuring the smooth use existing applications by maintaining products and support users
- Leading IT processes improvement plans
- Manage external partners (card service providers, outsourced engineers)
- Interaction with internal stakeholders (local department members in Japan, regional IT team members and Global HQ, off-shore development team)
【MINIMUM REQUIREMENTS】
This is not a hands-on engineering position, but we require technical knowledge in order to manage projects, analyze issues, understand business processes (looking at DB) in order to facilitate activities for engineers.
- Minimum 5 years total work experience in similar functions, such as:
- Project delivery
- Software application specifications
- Previous technical background, such as development and testing (including integration between front, middle and back office systems) or system management and technical support
- Windows environment
- Ability to plan with cost consciousness and commit to deadlines
- Experience with coordination of vendors (external developers)
- Ability to work in a fast-paced environment, organizational skills, hands-on attitude
- Fluent Japanese and Business level English with excellent oral and written communication skills and ability to work with an international team
【DESIRABLE】
- Team management experience and ability to collaborate with remote teams
- Functional requirements writing
- Some DB knowledge (SQL databases, MS SQL server)
- Understanding of programming languages: C# .net **we are not looking for someone to do coding
- Customer sensitivity: ability put oneself in the shoes of a customer (internal or external) to listen and understand needs
- Industry experience such as: FinTech, payment systems, CRM systems, POS
- We also welcome those with experience in start-ups!