【COMPANY OVERVIEW】
A prominent global technology company with a workforce of over 12,000 employees across more than 100 sites worldwide.
【JOB RESPONSIBILITIES】
Provide support throughout all stages of MES software development and implementation.
Align customer needs with MES system features and capabilities.
Diagnose and document client-reported technical issues.
Translate process design specifications into MES Master Batch Records.
Contribute to system validation and testing efforts.
Deliver training sessions and product workshops in person and virtually.
Gain in-depth knowledge of MES functionalities to ensure successful client adoption.
Foster lasting client relationships and help identify potential future opportunities.
【REQUIREMENTS】
Educational background in IT, Computer Science, Pharmaceutical Manufacturing, or a related discipline.
Self-motivated and proactive, with a strong focus on customer satisfaction.
Strong verbal and written communication skills, confident in both individual and group interactions.
Collaborative and adaptable, able to adjust to diverse project requirements.
Understanding of MES systems and the software development lifecycle; prior pharma-related MES experience is an advantage.
Fast learner with a genuine interest in technology and pharmaceutical manufacturing.
Proficient in both Japanese and English; knowledge of additional languages like German or Korean is a plus.
Open to domestic and international travel as needed.