About the Company
A long-established fine jewelry and pearl wholesaler based in Tokyo, renowned for over five decades of craftsmanship and global partnerships. Since 1969, the company has been a trusted supplier of premium Japanese Akoya, South Sea, and Tahitian pearls to leading jewelry houses, brands, and retailers worldwide. In addition to its wholesale business, it also serves private customers through a Tokyo showroom and online boutique.
Position Summary
This role is for an experienced and motivated professional to join asOperations & Business Development Manager, working closely with the Managing Director. The position is intended for someone who can grow into a key leadership role, gradually taking on core operational and management responsibilities within the organization.
Key Responsibilities
Operational Leadership: Manage day-to-day office and showroom operations, ensuring seamless coordination between sales, logistics, and production teams.
Account & Client Management: Maintain and develop strong relationships with key domestic and international wholesale clients; assist in deal negotiation and execution.
Strategic Planning: Collaborate with senior management to implement business goals, improve workflows, and identify new opportunities for growth.
Exhibitions & Trade Shows: Oversee preparation and operations for major trade events (e.g., in Hong Kong and Japan), including booth setup, client meetings, and follow-up activities.
Inventory & Product Oversight: Supervise product inventory and data accuracy across systems to ensure timely availability and coordination.
Administrative & Financial Support: Manage export documentation, invoicing, and reporting processes in coordination with accounting and logistics partners.
Team & Process Development: Contribute to building efficient internal systems (CRM, sales tracking, customer service) and support continuous improvement across the organization.
Candidate Profile
Native-level English proficiency; Japanese language skills are a strong plus.
3–5 years of experience in operations, account management, or international trade — ideally within luxury goods, exports, or similar fields.
Highly organized, self-motivated, and dependable, with strong attention to detail.
Comfortable working in a small, fast-paced, and entrepreneurial environment.
Strong communication and leadership skills, capable of building trust and assuming greater responsibility over time.
Proficient in Google Workspace, CRM tools (e.g., Monday.com), and Excel/Sheets.
No prior experience with pearls is necessary — a passion for learning and a professional attitude are key.
What the Role Offers
Direct mentorship and exposure to senior management.
A clear path toward a senior operational and leadership position.
Hands-on experience in international trade, luxury retail, and fine jewelry.
A warm, globally minded, and collaborative workplace culture.
Convenient central Tokyo location (Roppongi) with opportunities for domestic and overseas travel.
Position Details
Start Date: Immediate or negotiable
Type: Full-time, on-site