Reliability, QC Manager

Location Tokyo
Discipline Life Science
Job type Permanent
Salary Negotiable
Reference 55786

Position Overview

This role is responsible for overseeing quality control and reliability engineering activities for medical devices at a manufacturing and inspection facility in Japan. Reporting to the head of device quality/facility operations, the position plays a key role in ensuring that products meet regulatory, quality, and reliability requirements throughout their lifecycle.

The role offers close collaboration with cross-functional and global teams, with a primary focus on quality control operations, risk management, and reliability engineering for regulated medical devices.

Key Responsibilities

  • Oversee quality control operations for medical devices at the facility, including inspection, storage, packaging, and labeling

  • Perform inspection and investigation activities using mechanical and optical measurement equipment, including high-risk devices such as Class IV laser systems

  • Ensure accurate documentation of QC activities using both paper-based records and electronic systems

  • Operate and maintain the facility in compliance with the company’s quality management system (QMS)

  • Evaluate and manage changes related to internal manufacturing processes and domestic/overseas suppliers

  • Conduct risk management activities and maintain risk management files using post-production data in accordance with ISO 14971

  • Lead and support reliability engineering activities across the product lifecycle, including verification/validation and post-market phases

  • Collaborate with global, cross-functional teams on:

    • Complaint handling

    • Nonconformance management

    • Corrective and preventive actions (CAPA)

    • Change control

    • Supplier evaluation and oversight

Required Education, Skills, and Experience

  • Bachelor’s degree or higher in science, engineering, or a related discipline

  • Minimum 2+ years of experience in the medical device industry (more experienced candidates may be considered for a senior-level role)

  • Hands-on experience in quality control operations, including:

    • Basic statistical analysis

    • Operation and analysis of measurement equipment and systems

    • Use and maintenance of mechanical and optical inspection tools

    • Quality management systems

    • CAPA, nonconformance handling, and complaint investigation

    • Medical device storage, labeling, and packaging processes

  • Strong medical device engineering fundamentals, including:

    • Technical documentation

    • Product handling and evaluation

    • Data analysis

    • Verification and validation

    • Risk management

  • Solid understanding of Japanese medical device regulations, including the PMD Act and applicable guidelines

  • In-depth knowledge of ISO 13485 and MHLW Ministerial Ordinance No. 169

  • Excellent Japanese verbal and written communication skills

  • Ability to communicate with internal stakeholders in English and read/understand technical content in English is strongly preferred