Senior Executive EC Operations

Job type Permanent
Salary 7,000,000 - 8,000,000 JPY
Reference 32802

【COMPANY OVERVIEW】

Leading sports and athleisure brand with excellent growth globally and an expanding eCommerce team locally.

EC operation is the key role in the interaction with our consumers and the core element to drive the business growth and the customer experience. The key goal will be to support the consumer experience by implementing projects according to eComm strategy and roadmap, optimizing out-bound logistics (B2C) and providing customer service.

The company is looking for ambitious eCommerce talent to bring their online service to the next level..

【JOB RESPONSIBILITIES】

In your first year you will be responsible for eCommerce operations, continually improving the online store to support the wider sales and logisticsfunctions

  1. eCommerce system project management

  2. Plan and pitch system roadmap

  3. Site operation / Logistics  (3PL) / Customer Service

  4. Report monthly operational KPI suggest improvements in order to optimize eCommerce operations

【WHY YOU SHOULD APPLY】

  • Be part of a growing team and a growing brand

  • Great benefits: staff discount, gym membership, 401K

  • Career development support (training and promotions)

  • Flexible working hours, casual dress code

【REQUIREMENTS】

  • Bachelor’s degree

  • +5 yrs  eComm experience.  Fashion and apparel industry is plus OR +5 yrs ERP or other system project management experiences in Retail industry.

  • CMS and OMS knowledge and experience, such as Salesforce Commerce Cloud, Magento, EC being

  • Experience to use Jira and Confluence is plus

  • Business mindset with very good numerical and analytical skills, and project management skills with the ability to manage multiple projects

  • Communication and negotiation skills: English - Business, Japanese - Native

  • Ability to effectively prioritize various tasks in a fast-paced agile process environment

  • Advanced skill for Microsoft Excel and Power Point