VP of Operations and Chief of Staff

Location Tokyo
Discipline Industrial
Job type Permanent
Salary Negotiable
Reference 53584

Company Overview

A robotics company focused on automating physically demanding and hazardous tasks is seeking a senior operations leader. The organization develops advanced robotics platforms and AI-powered solutions to help people engage in more creative and intellectually fulfilling work. With significant funding and a diverse international team, the company operates across Japan, India, and the United States.

Role Summary

This position will lead the optimization of the operational value stream for automated warehouse systems (ASRS), ensuring reliable 24/7 performance and supporting the company’s transition to a fully integrated end-to-end solutions model. The role involves designing scalable processes, establishing strategic partnerships, and enhancing organizational capabilities.

Key Responsibilities

  • Improve operational efficiency across solution design, deployment, and ongoing operations

  • Develop scalable systems and governance to enhance delivery speed, quality, and cost-effectiveness

  • Lead the shift toward integrated solutions by collaborating with senior leadership

  • Build strategic partnerships and foster cross-functional collaboration

  • Standardize processes and establish performance metrics to support long-term growth

Required Qualifications

  • Strong foundation in engineering and systems thinking, with the ability to model complex workflows and design integrated, scalable processes

  • Alignment with the company’s core values and ability to make decisions accordingly

  • Proven experience leading end-to-end solution delivery in areas such as automation, ERP, or warehouse management systems, with measurable improvements in efficiency and reliability

  • Leadership experience in complex operational environments, including legacy systems and compliance-heavy settings

  • Native-level proficiency in both Japanese and English, with strong communication skills for engaging domestic clients and partners